Thirty years in the UAE
Established in May 1995, Derby Group is a business group based in the UAE, serving a client base that spans more than eight business sectors — banks, insurers, multinationals and SMEs.
- Founder
- Ashok Kalyanpur
- Head office
- Dubai, UAE
- Sectors
- 8+
What the group is
Derby runs the work its clients would otherwise have to staff themselves: the sales floors, the call centres, the collections desks and the household staff.
Founded by Ashok Kalyanpur, the group is a provider of diverse solutions for corporates and their employees across banking, insurance, multinationals and SMEs. It works out of 201-202 Carerra Building, Al Karama, Dubai, UAE.
Today it operates as four divisions of a single group — Derby Sales, Derby People, Derby BPO and Derby Services — and the people counted across them are the group's principal asset.
Group figures
- 30+
- Years in the UAEServing Dubai and the Emirates since May 1995
- 10,000+
- Workforce strengthWhite and blue collar, across 13+ industries
- 4,000+
- Sales agentsThe UAE's #1 direct sales agency
- 50,000+
- Customers servedAcross Derby Services' consumer offerings
30+
years operating in the UAE, without a change of address
- Established
- May 1995
- Milestones
- 05
- Office
- Al Karama
Three decades, year by year
Thirty years in the UAE, in order — from one office in Al Karama in 1995 to four divisions today.
- 011995
Derby founded in Dubai
Derby Group opens its doors in Al Karama, Dubai, as a specialist business services partner.
- 022000s
Banking & telecom practice
Derby becomes a trusted sales and recovery partner to UAE banks and telecom operators.
- 032010s
Into the home
The group expands into home healthcare, nannies, concierge and Tadbeer services for UAE families.
- 042020s
Part of Sirius & IHC
Derby joins Sirius International Holding, a subsidiary of International Holding Company (IHC), Abu Dhabi.
- 05Today
Four verticals, one group
Derby Sales, Derby People, Derby BPO and Derby Services — 10,000+ people strong.
- Reasons
- 04
Why clients choose Derby
Four reasons, stated plainly, in the order clients raise them.
- 01
Reputation & trust
Over 30 years of excellence in the UAE's service industry.
- 02
Regulated & licensed
Compliance with UAE labour and financial regulations.
- 03
Scalable solutions
Tailored services for corporate needs with an extensive network presence.
- 04
Trained workforce
Background-checked, skilled professionals ensuring efficiency.
How Derby charges
Nine service areas, nine ways we charge. A fixed fee when we supply staff, a contact-centre workstation or a sponsorship; a variable fee when we are paid per sale.
| Service area | Basis of charge | |
|---|---|---|
| Banking & finance | Variable fee per card or loan | |
| Telecommunications | Variable commission per connection | |
| Home healthcare | Variable pricing | |
| Debt collection | Success-based fees | |
| BPO | Fixed per-seat model | |
| Tadbeer | Fixed sponsorship agency fee | |
| Concierge services | Variable | |
| Outsourced staff | Fixed agency fee per staff | |
| Blue collar supply | Hourly variable rate | |
| Total service areas | 09 | |
50+
awards and partner recognitions held by the group
Fifty-plus awards on the shelf
Partner and performance awards earned across our banking, telecom and services work, on display at our Al Karama office in Dubai.
Ownership and company details
Derby Group is a part of Sirius International Holding Limited, a subsidiary of International Holding Company (IHC) — one of the largest holding companies in the MEA region, based in Abu Dhabi.
- Registered name
- Derby Group of Companies
- Established
- Est. May 1995
- Founder
- Ashok Kalyanpur
- Head office
- Dubai, United Arab Emirates
- Address
- 201-202 Carerra Building, Al Karama, Dubai, UAE
- Telephone
- +971-4-7047111
- info@derbygroup.ae
The people behind the group
A company is only as good as the people who run it. Meet the team that has kept Derby's standards for thirty years.